Frequently Asked Questions

Everything you need to know about your favorite beverages.

How do you ensure glass bottles don't break during shipping?

We use proprietary, eco-friendly reinforced packaging designed specifically for fragile liquids to ensure your order arrives in perfect condition.

What is your return policy for food and drink items?

Due to health and safety regulations, we cannot accept returns on opened beverage products. However, if your order arrives damaged or incorrect, contact us within 48 hours for a full refund or replacement.

Do you offer international shipping for heavy liquids?

Currently, we ship to over 20 countries. Shipping rates are calculated at checkout based on the total weight of your beverage selection and your destination.

Are your products stored in a temperature-controlled environment?

Yes, all our stock is maintained in a climate-controlled warehouse to preserve the flavor profile and shelf-life of every vintage, craft soda, and spirit we sell.

How can I track my delivery?

Once your order is processed, you will receive an email with a tracking link. Please note that an adult signature may be required upon delivery for orders containing alcohol.

Do you offer bulk discounts for events or corporate gifting?

Absolutely. For orders exceeding 24 bottles, please contact our concierge team at [email protected] for wholesale pricing and customized shipping options.