Returns & Exchanges
At The Drink Shop, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for unopened and undamaged beverages. To ensure food safety and quality, items must be in their original packaging with all seals intact.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.
Secure Packaging
Pack the items securely in their original shipping box, ensuring fragile glass bottles are adequately cushioned to prevent breakage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our warehouse team inspects the items for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing